Terms of Service
These Terms of Service ("Terms") govern your use of Vantra Folio (the "Service"), provided by Vantra ("we", "us"). By creating an account or using the Service, you agree to these Terms.
1. The Service
Vantra Folio lets you upload, create, edit, and manage documents, add fields, and send documents to others to complete and sign electronically. We may add, change, or remove features over time.
2. Eligibility and accounts
You must be at least 16 years old and able to enter into a binding agreement to use the Service. You are responsible for the activity under your account and for keeping your sign-in method secure. Sign-in is provided through Google or Microsoft; you must comply with their terms as well.
3. Your content
You retain all rights to the documents and content you upload or create ("Your Content"). You grant us a limited licence to host, process, and display Your Content solely to operate and provide the Service to you and the recipients you designate. You are responsible for Your Content and for having the rights necessary to use it and to send it to your recipients.
4. Acceptable use
You agree not to use the Service to:
- break the law or infringe anyone's rights;
- upload malware or attempt to disrupt, probe, or gain unauthorised access to the Service;
- send documents to people without a lawful basis, or send spam;
- forge signatures, impersonate others, or misrepresent your authority to sign or send a document.
5. Electronic signatures
The Service facilitates electronic signatures. Whether an electronic signature is legally valid or enforceable depends on the applicable law and the circumstances of each document. You are responsible for determining whether an electronic signature is appropriate for your document and jurisdiction. The Service is provided as a tool and does not constitute legal advice.
6. Availability
We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may suspend or limit the Service for maintenance, updates, or to protect the Service or its users.
7. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
8. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of the Service. Nothing in these Terms excludes liability that cannot be excluded by law.
9. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that could cause harm or legal liability. You can request deletion of your account and documents as described in our Privacy Policy.
10. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above, and material changes will be made prominent within the Service. Continued use after changes take effect means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory local law provides otherwise.
12. Contact us
Questions about these Terms? Contact us at support@vantrasoftware.com.